Giving up a Dog or Cat
To ensure we can help as many animals as possible, and also to ensure we do not dangerously overcrowd our kennels and cattery, we manage all intakes through a specific process that takes into account all of the circumstances around that animal and the resources available at the charity.
Despite our best efforts, it is impossible to help every single animal and, at times, we may have to prioritise emergency cases. As a result there may be a delay in accepting your animal.
You cannot bring an animal into the Charity without first having been given an intake appointment. To arrange an intake appointment, please call 01228 560 082 (phone lines open 10.00am to 4.00pm daily). We try our best to return all calls but, as we are very busy, we will only make around four attempts to contact you, so please ensure you leave at least two working telephone numbers and specify if there are any times of day you are unobtainable. Please allow up to 7 days for a reply.
Frequently Asked Questions
Please contact us to arrange an appointment by calling 01228560082 (10.00am to 4.00pm daily), you cannot bring an animal into the Charity without a pre-booked intake appointment. We manage all intakes through a specific process that takes into account all of the circumstances around that animal and the resources available at the charity.
Please contact us to arrange an appointment by calling 01228560082 (10.00am to 4.00pm daily), you cannot bring an animal into the Charity without a pre-booked intake appointment. We manage all intakes through a specific process that takes into account all of the circumstances around that animal and the resources available at the charity.
It is incredibly helpful if you can ensure your pet is already fully vaccinated, neutered and microchipped before intake. Although not mandatory, it greatly reduces the time your animal has to spend in the kennels/cattery before being ready for re-homing. We will ask that you authorise the release of your pet’s medical notes before intake. In certain cases, it may be necessary to conduct a pre-intake assessment visit with you and your pet.
Despite our best efforts, it is impossible to help every single animal and, at times, we may have to prioritise emergency cases. As a result, there may be a delay in accepting your animal. We try our best to return all calls but, as we are very busy, so we will only make around four attempts to contact you, so please ensure you leave at least two working telephone numbers and specify if there are any times of day you are unobtainable.